Jason Hondru, dealer principal, has announced that Hondru Ford of Manheim has been recognized as a J.D. Power 2025 Dealer of Excellence, one of the highest honors a dealership can receive for exceptional customer satisfaction and operational best practices. The accolade places Hondru Ford of Manheim among an elite group of dealerships.

Hondru Ford of Manheim has also been awarded the 2024 Ford President's Award for the third consecutive year, elevating it to the distinguished status of a Ford Elite President's Award Dealer.

Known for its "Voice of the Customer" research for more than 50 years, J.D. Power and, subsequently, its Dealer of Excellence Program help consumers identify leading retailers that will go the extra mile. The Dealer of Excellence is an exclusive program with a three-step qualification process. J.D. Power limits the percentage of eligible dealerships by nameplate based on each brand's performance in the most recent J.D. Power U.S. Sales Satisfaction Index (SSI) StudySM. Dealerships must rank among their brand's top performers in key customer satisfaction areas consistent with measurements found in the SSI Study.

Qualifying dealers must pass an audit demonstrating they meet or exceed J.D. Power sales best practices, including transparent negotiation, fair trade-in valuation, clear finance and insurance product menus and comprehensive online inventory and pricing.

The 2024 Ford President's Award further celebrates dealerships that achieve the highest levels of customer satisfaction, sales and service. Earning it three years in a row signifies consistent performance within the Ford network.

More information about the dealership is available at http://www.hondruauto.com.