Chester County Court Administration has added interactive information kiosks at the Chester County Justice Center and two magisterial district courts, providing streamlined visitor access to county court information and services.

Driven by artificial intelligence, the touchscreen and voice-activated kiosks allow users to access court forms; locate services or courtrooms within the Justice Center; and pay fines, costs, and bail with a credit card. They can also connect people via video link to the Chester County Human Needs Network (988 and 211) services, other Chester County departments, and community partner organizations. The kiosks are currently available in English, with plans to add Spanish translation.

The information kiosks are available in the lobby of the Justice Center, Chester County's Court Administration Office, the family court, and the magisterial district courts in Kennett Square and Phoenixville. Future kiosks are planned for Chester County Library and Henrietta Hankin Branch Library.

Funding for the interactive court information kiosk program was allocated through Chester County's American Rescue Plan Act funds. Chester County Court Administration is responsible for providing administrative support to the Court of Common Pleas while facilitating the public's access to the court and its services.