PPL Electric Utilities reminds customers that multiple assistance programs exist for those struggling to pay their energy bills.

Income-eligible programs available to customers include the Emergency Rental Assistance Program (ERAP), the Low Income Home Energy Assistance Program (LIHEAP), the OnTrack payment plan, Operation HELP, and the Winter Relief Assistance Program (WRAP). ERAP is a federal program that helps renters affected by financial hardships during the COVID-19 pandemic with free money to cover rent, utility bills, fees, and past-due balances. LIHEAP is a federal program that provides grants to income-eligible households to help with home energy bills or to pay off past-due balances.

The OnTrack payment plan aims to make managing energy bills easier with lower fixed monthly payments and debt forgiveness for qualifying customers. Operation HELP is a fuel fund supported by donations from PPL Electric Utilities employees and customers that provides grants to help customers with their energy bills. WRAP offers free energy-efficiency products, such as LED bulbs, to income-eligible customers to help them reduce the amount of energy they use, and in turn, reduce their bill.

All customers, regardless of income, can also take advantage of other bill help services, including budget billing or choosing a payment due date that works for their budget. Additionally, PPL Electric Utilities urges all its customers to share this information with anyone they think may benefit from these programs.

For more information, visit http://www.pplelectric.com/billhelp.